Remote Observation: Competency Knowledge Effectiveness & Tone

ROCKET™

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Sales coaching that works.

84%

AV. SALESPERSON ADOPTION

48%

AV. LIFT IN SALES COMPETENCY

29%

AV. ANNUAL SALES GROWTH

60:1

AV. RETURN ON INVESTMENT

The right skills.

In the world's largest study of b2b selling skills and the neuroscience of adult learning, we analysed a million minutes of customer-facing sales calls.

 

Unique in scope, this revealed which skills really drive revenue, and the best way for adults to learn, retain and master them.

 

SalesLabs lifts sales knowledge and skills reflex using a coaching approach that can recode your team's SalesDNA™.

 

Remember when sales training used a master-apprentice approach of Know-See-Do-Improve? Salespeople were observed in action selling to real customers. Skills were assessed. Coaching was tailored to individual needs. People improved. Revenue grew.

 

Today it may be more common for training & software firms to offer solutions that give more emphasis to Know-See (seminars & knowledge tests) than on Do-Improve (sharpening the skills reflex).

 

Our ROCKET™ Sales Coaching solution rolls back the clock to re-enthrone some time-tested

values. It's based on salespeople spending more time in front of real customers instead of

being sent to a classroom. It assesses each salesperson's current ability

before deciding what training they need. Development is given

to an audience of one, at their pace, using a personal coach.

 

We recommend your sales managers run remote observations

on their salespeople, score the skills, then give appropriate

coaching to each seller. Doing so for three hours per

month is proven to improve quota attainment.

 

Or you can outsource sales coaching to our experienced

international team of professionals.

The right delivery.

Big on theory. Sage on a stage. Easily forgotten. Burns sales days. Low ROI.
Classroom training
Multiple-choice format can yield false positives. Tests memory, not skill. Reps can know what to do, yet still not do it.
Quiz texts
Lack of time. Inconsistent. Manager takes over. Debrief on revenue, not on skills.
Manager ride-alongs
Allow practice in a controlled space, yet don't reflect performance with real customers.
Video roleplays
Our coaching helps you avoid common training traps.
Detailed roadmap. Impressive to HR. Ignored by Sales. Too much to coach.
Competency pathways
ROCKET™ Sales Coaching.
Remote Observation of Competency, Knowledge, Effectiveness and Tone (ROCKET™) The best way to test a salesperson's real ability is to watch them selling to real customers. We provide the means to remotely observe your salespeople in action. Everyone saves time. Sales conversations are recorded to our CoachingCloud™. Ideal for call centres, field reps and KAMs. All calls are encrypted and MiFID II compliant. On our server or yours. Coaches score each person's observed SalesDNA. Scorecards are completed using our Click-&-Speak™ technology. No typing. All coaching notes get time-stamped to the original sales call. Feedback is evidence-based. Skills-relevant videos further enhance the learning experience. After salespeople receive feedback on 'what', their coach runs a roleplay session on 'how'. It's a potent combination. View heat maps of your company's skill distribution. Improve selection and onboarding. See if salespeople will struggle to execute actions from account and opportunity plans. Use this strategic foresight to identify gaps and close them before revenue is at risk. Get ahead of the game. ROCKET™ is an integrated sales skill coaching, risk mitigation and compliance monitoring platform without peer. Based on real science, engineered for ease of use, it quickly lifts sales effectiveness and delivers sustainable revenue growth. We can deploy across most sales teams in less than a week.

Award-winning design.

 ROCKET SCIENCE
 RECORDING LAWS
 MiFID II COMPLIANCE
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NO CLASSROOM DOWNTIME

No need for salespeople to leave their territory. ROCKET keeps people in front of customers, instead of locking them in a classroom.

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TAILORED VIDEOS

ROCKET comes with a sales training video library. New videos can be produced on selling your products, starring your top performers.

 SEE A TYPICAL LAUNCH PLAN
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FULLY CUSTOMIZABLE

Tailor scorecards for each unique sales role in your company, or for each different stage of the sales cycle.

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AN AUDIENCE OF ONE

ROCKET targets the individual, not the group. People develop at their own pace, instead of waiting for the slowest person in the room.

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MANAGERS AS COACHES

ROCKET advocates sales managers be trained up as sales coaches, for long-term sustainability of a positive coaching culture.

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EXECUTIVE INSIGHTS

ROCKET collects clear data on the real strengths of your salesforce. View heat maps and historical trends at a global, national or team level.

What people are saying.

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ROCKET Coaching Software

ROCKET Launchpad for Sales

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ROCKET Mission Control for Sales Operations

Professionalism in Sales Management (PriSM)

Selling to the C-Suite (S2C)

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ROCKET for Secret Shopper programmes

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Sales Opportunity Clinics (deal reviews)

ROCKET LaunchpadGO (Android & iOS)

Revenue Growth Audit & Consulting

Sales Methodology Training

ROCKET for MiFID II Compliance

ROCKET Outsourced Coaching

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ROCKET Implementation Services

Selling Professional Services (coming soon)

ROCKET for Recruitment Screening

Meeting Strategy & Rehearsal (pitch doctor)

Sales Transformation Consultancy & Keynotes